SHIPPING POLICY for STATESMAN ARMAMENT COMPANY
Last Updated 09/11/2026
IMPORTANT - READ CAREFULLY:
SHIPPING INFORMATION
You can check your order status on the Order History page of your Account Dashboard. Log in to your account or go straight to your Order History if you’re already logged in. If a tracking number was provided, you will be able to see exact shipping details. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
When shipping merchandise directly from our store’s inventory, we use UPS and USPS.
- All small parts are typically shipped UPS.
- Long Guns are shipped UPS Ground.
- Pistols are shipped either UPS Next Day Air Services with Adult Signature Required (ASR) with Direct Delivery Only (DDO) service, or USPS Registered Priority Mail.
- All firearms that are shipped directly from our store’s inventory will include carrier shipping insurance for the full value of the firearm.
- All firearms that ship directly from our store’s inventory will include enhanced shipment protection with smart tag tracking technology
- Any free shipping promotions do not apply to bulk orders or to expedited shipping. The minimum purchase amount to qualify for each free shipping offer does not include firearms, or taxes.
Enhanced Shipment Protection with Smart Tag Tracking Technology
To ensure your high-value orders arrive safely and securely, Statesman Armament uses Smart Tag Tracking Technology on all qualifying purchases that ship directly from our store’s inventory. For detailed information on this tracking technology, please reference our FAQ page.
Shipping and Order Restrictions
Statesman Armament complies with all federal, state, and local firearms regulations. Because some states and municipalities have specific restrictions (such as bans on certain types of firearms or magazine capacity limits), we cannot process or ship restricted items to those jurisdictions. If you are unsure about the legal status of an item in your area, consult a qualified attorney or law enforcement agency before making a purchase. These fragmented regulations often create confusion for our customers while simultaneously increasing our company’s administration burden. Therefore, STATESMAN ARMAMENT WILL NOT SELL OR SHIP ANY MERCHANDISE TO: California, Colorado, Connecticut, Delaware, District of Columbia, Hawaii, Illinois, Maryland, Massachusetts, New Jersey, New York, Oregon, Rhode Island, Vermont, Virginia, Washington. If you make a purchase and try to ship to a state that we do not ship to, your order will be canceled and a 15% restocking fee will be deducted from your refund.
Geographic Shipping Limitations and Right to Deviate: STATESMAN ARMAMENT restricts shipping and product availability to designated service areas as outlined in our shipping policies. However, the Company reserves the right, in its sole discretion, to review, approve, and fulfill orders bound for previously excluded states or regions on a case-by-case basis. Any such deviation from our standard shipping boundaries is subject to additional logistics fees, extended delivery timelines, and carrier availability. The fulfillment of an exceptional order to an excluded region does not guarantee future service, constitute a waiver of our shipping policy, or establish a binding precedent for subsequent transactions.
The customer is responsible for knowing his/her state laws regarding firearm transfers. Contact your local FFL dealer with any questions regarding the sale or transfer of firearms. Contact your local FFL before ordering a firearm to verify their transfer fee and to ensure they will receive your transfer. The customer assumes all responsibility and cost for returned firearms due to FFL refusal or failure to receive.
Return Policy
RETURN POLICY for STATESMAN ARMAMENT COMPANY
Last Updated 09/11/2026
IMPORTANT - READ CAREFULLY:
Return Policy
Our goal is to ensure the item you ordered arrives promptly and works exactly the way it should. We implemented a return policy designed to let you shop with confidence and make things as easy as possible when things don't work out. To get started, reference the specific return policy for the item you are looking to return.
Returns/Damaged Items
We accept return for some defective merchandise but most of these are handled from the Manufacturer. The buyer will be responsible for shipping costs. All returns are subject to a 15% restocking fee. Statesman Armament reserves the right to limit or decline returns.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Firearm Returns
When you receive the firearm at your FFL dealer, please inspect it thoroughly before accepting the transfer. The policies outlined below are only for guns or lower receivers that are picked up from your designated FFL. Returns are only eligible when the product has been handled properly and is returned in its original condition.
New & Used Gun Returns
All new gun and new lower receiver sales are final. Used firearms have a 1 day non firing inspection period. If there is a problem with the firearm please Contact Us immediately. Please do not take the firearm out of the receiving store (DO NOT FILL OUT THE 4473). Taking the firearm home assumes the firearm has been inspected and in working order. If it is a new firearm and there is a manufacture defect, we ask that you contact the manufacture directly to utilize their warranty programs.
If a firearm or lower receiver is not picked up within 14 days of arrival, including failed background check, not legally allowed to own, refusal to pick up, or any other reason the transfer is not otherwise able to be completed, the transaction will be canceled. Statesman Armament will process a cancelation of sale and return of the product; minus any fees, a $50 return shipping fee, original shipping charges, and a 25% restocking fee.
AMMUNITION, OPTICS, MAGAZINES, HOLSTERS, KNIVES, HUNTING GEAR, RANGE GEAR, UPPER RECEIVERS, SUPPRESSOR COMPONENTS & OTHER ACCESSORIES;
Statesman Armament does not accept returns on Ammunition, Optics, Magazines, Suppressor Components & all other accessories. All accessory sales are final. Optics, magazines and other accessories may be eligible for any applicable manufacturer's warranties. If you need help contacting the manufacturer, please let us know and we'll be happy to assist.
Suppressors
Statesman Armament does not accept returns on Suppressors.
ATF DENIALS OR RETURN WITHOUT ACTION
If your FORM 4 application is denied approval, Statesman Armament will refund the full purchase cost, including the tax stamp, less a 25% processing fee or $200, whichever is greater. 100% of sales tax will be refunded. If your application is deemed returned without action (RWA) by the ATF, your application will be resubmitted after you resolve your record at no additional cost. Should you choose not to resubmit your application, you will receive your full cost of purchase back, including your tax stamp, less a 25% processing fee. At this time, Statesman Armament does not transfer NFA items localy.
Branded Merchandise
STARMCO and STATESMAN ARMAMENT Branded Merchandise can be returned within 30 days of receipt. We provide free return shipping on Statesman Armament branded merchandise and on all other clothing eligible for return.
Items Lost or Damaged in Shipment
Please read about our Package Protection coverage for items lost or damaged in Shipping Policy.
General Return Guidelines
To start the return process, contact us or call 1-844-357-1911. If you receive INCORRECT OR MISSING items, please contact us. Shipping labels are emailed and will need to be printed by the customer. All returns on orders paid by a credit card will receive a credit to the card used on the purchase once confirmation of receipt of merchandise has been made and inspection has been completed. You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper, the time it takes us to process your return once we receive it, and the time it takes your bank to process our refund request.
We do not provide an exchange option. Simply place a new order for the desired merchandise. Since items tend to sell out quickly, we recommend immediately placing an order for the replacement merchandise.
Returned clothing may not be washed, worn or have any damage caused by accident. We recommend following washing and handling information as we will not honor returns due to improper care or use, or the natural breakdown of colors or materials over extended time and use.
Any returns received that do not qualify for our Return Policy may be returned to the customer at their expense. When possible, the expense will be charged to the credit card, if on file, for the original purchase. This includes items that are non-returnable, damaged, misused or not purchased from Statesman Armament.
Questions
If you have any questions, please feel free to Contact Us.